SiteVibes Release Notes

Q2/Q3 2025 Product Updates

We're excited to share the latest enhancements to the SiteVibes platform. These updates focus on expanding API capabilities, improving loyalty program functionality, and enhancing the overall customer experience.

🚀 Major Features

Enhanced Loyalty Program Management

New API Capabilities for Loyalty Points

Order Date-Based Promotions: Apply loyalty promotions based on specific order dates through our enhanced Order Data API
Negative Points Support: Full API and dashboard support for negative loyalty point adjustments
Batch Product Points Retrieval: Efficiently retrieve loyalty points for multiple products in a single API call
Product-Level Point Configuration: Complete API support for setting, retrieving, and deleting product-specific loyalty point configurations
Pre-Purchase Point Preview: New API endpoint provides exact loyalty points customers will earn before purchase
Shipment-Based Point Issuance: Option to send loyalty points after order shipment with partial finalization support

Advanced Customer Insights

"Customer Also Bought" Widget

New intelligent widget type with OpenAI fallback for enhanced product recommendations
Provides personalized shopping suggestions based on customer behavior patterns

Expanded Integration Support

Multi-Platform Compatibility

Lightspeed POS Integration: Send orders directly from Lightspeed POS to SiteVibes
Transactional Email Support: Enhanced email capabilities across BigCommerce, Shopify, and custom integrations
Universal Click Tracking: Improved analytics while maintaining SendGrid open tracking for comprehensive insights

🔧 API Enhancements

New Endpoints & Features

Webhook Support: Added webhook functionality for Reviews, Q&A, and Profile Updates
Enhanced Profile API: Updated endpoints with improved functionality
Loyalty Customer API: Added timestamp support for change tracking
Order Data API: New store_credit_amount field in GET Order Data by Order ID endpoint
Revoke Order API: Added total_expected_points_to_revoke and tier_total_expected_points_to_revoke fields

Developer Experience Improvements

SiteVibes Profile Identifier: Streamlined profile management system
Improved Data Accuracy: Enhanced product pricing synchronization in dashboard

💌 Customer Communication

Email Experience Enhancements

New Review Request Workflow

Automated "Thank You" email trigger after verified review submission
Improved customer engagement through timely, personalized communications

Infrastructure & Security

IP Pool Management: Transitioned from single IP assignment to IP pool-only configuration for improved deliverability
CORS Configuration: Enhanced security measures addressing penetration testing findings

🐛 Bug Fixes & Improvements

Platform Stability

BigCommerce Integration: Fixed checkout bug where gift certificates weren't automatically applying
Loyalty Points Calculation: Corrected points calculation accuracy in Product Points API
Dashboard Reliability: Resolved product pricing mismatch issues for improved data consistency

Order Management

Revoked Points Tracking: Added "Revoked Points" visibility in Loyalty Section of Order Data View
Enhanced Order Processing: Improved order data handling and tracking capabilities

📊 Performance & Infrastructure

System Optimization

Infrastructure Optimization: Ongoing improvements to platform performance and scalability
Enhanced Monitoring: Better tracking and analytics capabilities across all platform features

🔮 Looking Ahead

We continue to focus on expanding API capabilities, improving customer experience features, and enhancing platform reliability. Stay tuned for more exciting updates in the coming months.

📞 Support & Resources

For questions about these new features or assistance with implementation, please contact our support team or refer to our updated API documentation.

Need Help? Our technical support team is ready to assist with any questions about these new features and capabilities.

Last Updated: July 15, 2025
Version: Q2/Q3 2025 Release

February 23, 2024

New endpoint to post batch product updates
New parameters to the /reviews endpoint to filter content

June 19, 2024

New Order Data Bulk Add Endpoint
New Product Data Bulk Add Endpoint